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We are currently experiencing deliverability issues with Microsoft based email addresses (@hotmail, @live, @outlook and Microsoft Exchange based emails). Please check your spam folder for our email ([email protected]) and mark it as “not junk”. You should also add to your safe senders list.

Unfortunately, on occasions, Microsoft is rejecting our emails completely. We are in contact with Microsoft and our techincal team are working with them to find a resolution as soon as possible.